USGlobalSat GPS Forums

Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: [1]   Go Down

Author Topic: USB Device not Recognized  (Read 145 times)

Mike4tsix

  • Regular Members
  • *
  • Karma: 0
  • Offline Offline
  • Posts: 7
USB Device not Recognized
« on: March 07, 2016, 03:59:07 pm »

Hello

I started to get this information whenever I connect the device to my Desktop Computer.
Already tried install and uninstall drivers, COM PORT, everything I can remember of, but still no success.
The weirdest thing is that I put it aside for 2 months and tried to plug it again to the same PC, same Windows version and somehow it got recognized.
But then, after a ride the problem continues and I can't get my data from it.

Is there any more ideas of how can I solve this problem?
Logged

USG_Tech14

  • Administrator
  • Regular Members
  • *****
  • Karma: 0
  • Offline Offline
  • Posts: 25
    • USGlobalsat.com/Ebay
Re: USB Device not Recognized
« Reply #1 on: March 08, 2016, 01:41:19 pm »

Hello Mike4tsix,

Which driver and Sport Training Gym Pro version do you have?

Does your device show up on your device manager?
Logged
Sal
Tech Support
Support@USGlobalSat.com
Recertified Units Now On Ebay
USGlobalsat.com/Ebay

Mike4tsix

  • Regular Members
  • *
  • Karma: 0
  • Offline Offline
  • Posts: 7
Re: USB Device not Recognized
« Reply #2 on: March 08, 2016, 04:28:18 pm »

Hello
Thanks for the quick reply! :)

The device is shown as Unknown Device under USB Root Hub.

STGP version is 1.6.10, but the problem is that it doesn't get to pass the plug in step as Sport Training Gym Pro gives error: Device Detection failed, Please check device for COM Port/Baud Rate Settings.

So, I'm almost certain that the problem is not with STGP software but with drivers or the device it self.

Logged

USG_Tech14

  • Administrator
  • Regular Members
  • *****
  • Karma: 0
  • Offline Offline
  • Posts: 25
    • USGlobalsat.com/Ebay
Re: USB Device not Recognized
« Reply #3 on: March 09, 2016, 12:48:55 pm »

Hello Mike4tsix

Have you tried the latest driver ?

http://usglobalsat.com/store/download/662/STM32_VCP_1.4.0.zip

Make sure your device is unplugged while downloading the driver.
Logged
Sal
Tech Support
Support@USGlobalSat.com
Recertified Units Now On Ebay
USGlobalsat.com/Ebay
Pages: [1]   Go Up
 

Page created in 0.125 seconds with 19 queries.