I have not posted to this forum for quite some time but interestingly almost 1 year on and still the ND 100 seems to be proving problematic for many customers. Due to all its inherent problems I have made little use of my ND 100 and wasted far too much time waiting for satellite fixes; quite honestly if the ND 100 was an animal I would have long since taken it to the vets and had it put out of its misery.
What I find very puzzling is this:
I can use the ND100 on my ASUS EEE 701 running Ubuntu Lucid Lynx, GPSD and XGPS and usually between 30 seconds and 3 minutes from cold it will get a 3D fix and of course with Linux no problem with several applications sharing the COM port.
Install the device on my ASUS EEE 901 running Windows XP SP3, the latest firmware downloaded from www.globalsat.tw.com
together with the latest Prolific driver and the latest version of MiniCDU (BTW try VisualGPS instead of MiniCDU), place the 901 in exactly the same position as the 701 and then wait, wait and wait some more for a 3D fix. Usually after 30 minutes I get bored and give up. In fact more often than not on a Windows machine the ND100 never does get a fix. And yes I have tried standing in the middle of a field with perfectly clear skies without a tree or building in sight!
I purchased an ND100 to use with Microsoft MapPoint only to discover the European version uses a baud rate that MapPoint doesn't support. No problem since for several weeks the ND100 would not work due to its original firmware, eventually after several weeks GlobalSat provided a firmware update, this bricked my ND 100. I then waited several more weeks for GlobalSat to provide yet another firmware update. I worked round the baud rate using a third party application. GlobalSat promised a utility to change the baud rate though reading through the forum posts this appears to have taken many months to materialise.
So more than 1 year after purchasing my ND100 and many, many hours spent waiting for satellite fixes, firmware fixes and software fixes I find myself with a device and software which is so unreliable that I have little enthusiasm to use it. Probably the last straw is that having applied all the latest fixes I now have the 'mouse' problem with the cursor jumping around the screen. A new experience!
As regards customer support GlobalSat really need to get their act together:
Why produce a product with different baud rates for different markets in the first place?
Why make it so difficult for a customer to ascertain which downloads are the latest? Using two GlobalSat websites i.e. US and TW with different download descriptions is surely bound to lead to confusion.
Why is there no easily accessible changelog with these updates?
Well in the end and in order to avoid any more of my time being wasted I have taken a large hammer to this device. RIP ND 100. Goodbye GlobalSat.