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 41 
 on: March 09, 2016, 12:48:55 pm 
Started by Mike4tsix - Last post by USG_Tech14
Hello Mike4tsix

Have you tried the latest driver ?

http://usglobalsat.com/store/download/662/STM32_VCP_1.4.0.zip

Make sure your device is unplugged while downloading the driver.

 42 
 on: March 08, 2016, 04:28:18 pm 
Started by Mike4tsix - Last post by Mike4tsix
Hello
Thanks for the quick reply! :)

The device is shown as Unknown Device under USB Root Hub.

STGP version is 1.6.10, but the problem is that it doesn't get to pass the plug in step as Sport Training Gym Pro gives error: Device Detection failed, Please check device for COM Port/Baud Rate Settings.

So, I'm almost certain that the problem is not with STGP software but with drivers or the device it self.


 43 
 on: March 08, 2016, 01:41:19 pm 
Started by Mike4tsix - Last post by USG_Tech14
Hello Mike4tsix,

Which driver and Sport Training Gym Pro version do you have?

Does your device show up on your device manager?

 44 
 on: March 07, 2016, 03:59:07 pm 
Started by Mike4tsix - Last post by Mike4tsix
Hello

I started to get this information whenever I connect the device to my Desktop Computer.
Already tried install and uninstall drivers, COM PORT, everything I can remember of, but still no success.
The weirdest thing is that I put it aside for 2 months and tried to plug it again to the same PC, same Windows version and somehow it got recognized.
But then, after a ride the problem continues and I can't get my data from it.

Is there any more ideas of how can I solve this problem?

 45 
 on: March 02, 2016, 01:28:25 pm 
Started by chardy - Last post by USG_Tech14
Hello chardy,

It looks like you have the latest firmware and gym training gym pro
Have you tried this?

Please hold the ok button
the menu button shows up select CONFIGURATION
The select system upgrade
Click yes on "do you really want to update"
Should put you on update mode

Then on gym training pro you can go to Configuration, firmware upgrade
and loaded the F-GGB-20-1503311-ghx firmware.

Let me know if you have any questions. Thanks.

 46 
 on: February 18, 2016, 06:23:59 pm 
Started by chardy - Last post by chardy
hi i have the 580p s/n P1242000027 and have just tried to down load this new firmware F-GGB-20-1503311-ghx it will only down load to 4% to 580p and then it stops sometimes it will go up to 14% before stopping I have tried different usb ports i have also tried downloading the software again I am using your sport training gym pro 1.91 i am not good with computers but i dont think it should be this hard
can you help please
Cheers
Colin     

 47 
 on: February 10, 2016, 12:29:14 pm 
Started by gambit - Last post by USG_Tech14
Hello gambit,

What do you mean by "I tried 4800 and it seem to work"
Are you able to see NMEA data or no?

Here is the serial command to be sent to the EM-506 to switch it from SiRF Binary Protocol to NMEA Protocol:
0xA0A200188102010100010101050101010001000100010001000112C00167B0B3
 
The EM-506 will have WAAS enabled by default if it was bought from us or one of our authorized re sellers.

Let me know if you have any questions. Thanks.

 48 
 on: February 09, 2016, 06:10:07 pm 
Started by gambit - Last post by gambit
I tried 4800 and it seem to work. What is the command to put it back to nmea? Does the EM-506 have WAAS enabled by default? i didnt see anything in the documentation

 49 
 on: February 08, 2016, 01:27:25 pm 
Started by USG_Tech14 - Last post by USG_Tech14
The Wheel Size setting is not the diameter, but the circumference of the wheel size:
Circumference = Wheel Diameter * 3.14

So for example if you have a 27" diameter wheel, you'll need to set Wheel Size to 84 or 85 (actual circumference is 84.78").

 50 
 on: February 08, 2016, 01:25:50 pm 
Started by gambit - Last post by USG_Tech14
Hello gambit,

What baud rate are you trying to use?
Do you accidentally put the EM-506 in SiRF Binary?

If you can't reset it sending commands.
You can reset it by unplugging the EM-506 for 24 hours.

Let me know if you have any other questions. Thank you.

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